Return and refund

Return

• How do I return an unwanted order?
• What if I received the wrong item or a damaged item?
• There is an item missing from my order. What should I do?

Cancellation

• I want to cancel an order that I have been charged for, but it hasn't been shipped yet.
• My order has been shipped but I want to cancel it before it arrives.

Refund

• When will I receive the refund for the order that I cancelled?